Error when trying to install Micromine 2013 Service Pack 6

Yuliana Proenza 7 years ago in General updated 7 years ago 2

Hello, I am trying to upgrade my version 12.5.4 to Micromine 2013 Service Pack 6, but I have received the following error when trying to do so:

"1152: Error extracting to the temporary location".

I have run it from my temporary folder, and also placed it on my desktop and gotten the error both times.

Thanks in advance for any help in this matter!

Good day.

Have you got the full install or just a patch? You can't patch across versions, so you need the full install for Micromine 2013. If you have the full install ensure you don't attempt to install from a zipped file, first extract the file then install. If you need a full install please contact support@micromine.com.

Thanks David, they're looking into it for me.